ClickSEO helps businesses connect with each other by providing web applications, and other online services.We are committed to respecting everyone's privacy and design our services with this goal in mind in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) and applicable data protection laws.In order to satisfy our customers’ expectations and to ensure the respect of data subjects’ rights, we regularly improve internal processes. This Privacy Policy describes what data we collect and how we process it. Should you have any questions, please reach out, we'll be glad to help: support@clickseo.io.
When you're using our website, we track your usage which includes statistics such as which pages you visit and how long you look at them. This information may include but is not limited to IP address, geolocation information, browser type and information about the use of our website, including a history of the pages you view.If you create an account, we ask information such including but not limited to: your email, your name or what company you work for.
All this information is used to personalize your experience or send you onboarding emails and invoices. In cases of high-risk of fraud, we might ask for a phone number for verification purposes (we never use it for marketing purposes). If you become a paying customer, we will collect your payment card information.
If you reach out via email or chat, we keep conversations and other data you might send during those exchanges. When you delete your account, those conversations are removed after a period of up to 6 months.
The Services includes access to email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by ClickSEO to respond within three business days) concerning the use of the Services. All ClickSEO support will be provided in accordance with SearchSEO standard practices, procedures, and policies.
When creating an account, you agree to our Terms of Service which allows us to process your data to give you access to ClickSEO. This way, you can have an account on our website, save and process leads, invite other team members, etc.
We're looking at usage patterns and various statistics to understand what to improve on ClickSEO.
This includes, for example, doing A/B testing on new features. We’re also using the data that goes through our services to improve the services themselves.
We only use this information to validate data we already have or that is being supplied by a user, not to enrich our databases.
To provide the service, we also give you access to the publicly accessible business data we have indexed. It is important for our users' (and the businesses they work for) to have access to the business data already shared on the web. This helps them discover relevant contacts within companies they want to reach out to.
We provide customer support via email or chat, to help you take full advantage of our service or fix any problem you encounter.
There are always bad actors on the web: We actively fight credit card fraud and misuse of our services.
Right : You have the following rights in relation to the personal data that we hold about you:
If you're a direct user of our service, you can log in to your account and update your information directly there. If your business data was found online, you can Contact-us to update or delete it.
In particular, you have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the following information:
If you’re a user of our service, you can log in to permanently destroy your account. You can delete all your data directly online without having to send a request via email.If you have any concerns, please reach out first so we can have a chance to help: info@clickseo.io. If you feel we’re not doing enough, you have the right to contact your local supervisory authority.
For users of our service, we process your data as long as your account stays active and after 3 years of inactivity. Once your account is deleted or after 3 years of inactivity, we remove almost everything within a few days and all remaining artifacts within 3 months. If you’ve paid for ClickSEO, we might keep some information regarding your company for longer to comply with our legal obligations.If your data was found online, we process it as long as it stays online. We make sure to regularly come back where we found it, if it isn't there anymore or if we believe that your personal data that we hold is inaccurate, we remove it from our databases and stop all processing.
